Refund policy

Returns & Refunds Policy

Last Updated: October 28, 2026

Thank you for shopping with Olive Wood of Bethlehem!

We take great pride in offering beautiful, handcrafted olive wood products that reflect the faith, heritage, and craftsmanship of Bethlehem, the Holy Land.

Each piece is carefully selected and prepared for our customers, and we want you to feel confident when making a purchase.

Please review our return and refund policy before placing your order.

1. All Sales Are Final

Due to the unique nature of our handcrafted olive wood products, all sales are final.

We do not accept returns or exchanges for:

  • Changes of mind after purchasing

  • Personal preferences regarding size, color, or design

  • Ordering the wrong item

  • Natural variations in olive wood grain or color

  • Items that are no longer wanted or needed

We encourage customers to carefully review product descriptions, photographs, and measurements before completing their purchases.

This policy does not affect any rights or remedies available under applicable consumer protection laws.

2. Damaged, Defective, or Incorrect Items

At Olive Wood of Bethlehem, we carefully package our products to help ensure they arrive in excellent condition.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery whenever possible.

To help us resolve the issue quickly, please provide:

  • Your order number

  • A brief description of the issue

  • Clear photographs of the item

  • Photographs of the packaging, if